The delay reaches the customer
A delayed data centre can lose more than time. When a major customer leaves, the problem becomes who will buy the computing capacity—and when the developer can start earning revenue. Securing electricity and securing orders have to work together.
Microsoft has pulled out of Nscale’s planned AI data centre in Loughton, Essex, the Guardian and BBC report. The Guardian’s October 18 account says Microsoft was expected to be the anchor tenant, the large customer around which the project’s business would be built. It credits the Telegraph with first reporting the end of the deal. The BBC says it understands Microsoft terminated its involvement; Microsoft declined to comment. [1] [2]
The original promise and the missing power
Nscale’s September 16, 2025 announcement tied the Loughton site to Microsoft’s Azure services. It promised 50 megawatts of AI capacity, scalable to 90 megawatts, and an initial 23,040 Nvidia GB300 processors delivered in the first quarter of 2027. Those were commitments for a future facility, rather than evidence that the capacity was already operating. [3]
The electricity problem predates the reported customer exit. On September 24, 2026, the Guardian reported that Nscale had been told sufficient grid power would not be available until the early to mid-2030s. The new development is the loss of the expected anchor customer, beyond the already-reported delay. [4]
That distinction matters for Nscale’s financing and prospective revenue. A long wait for power leaves a delivery problem; losing a customer adds the task of selling the capacity again. In a hypothetical procurement, a buyer with a fixed start date might choose another facility rather than wait. The developer would then need both a workable power schedule and a fresh commitment to buy its services.
One site, a wider relationship
Nscale says it remains committed to Loughton and is exploring alternative power sources. It told the BBC the grid issue has no impact on its other contracts. The BBC also reports that Nscale and Microsoft are still working together on projects in Norway, Portugal and the United States. [1] [2]
The strongest alternative reading is a site-specific power setback, rather than weakening demand for AI computing. Alternative power and a replacement anchor could restore a route to delivery. A funded supply plan paired with a new customer agreement would weaken the interpretation that this delay has become a lasting commercial impairment.
The reporting does not establish a lost-revenue amount, a termination payment or a write-down. Assigning a financial loss would require contract terms and project-level figures that these accounts do not provide. Nor does one withdrawal establish that the wider Microsoft–Nscale relationship has failed.
Watch electricity and orders together
Watch electricity and orders together. A firm date for usable power, or a funded alternative-power plan, would address delivery. An anchor agreement with a stated service-start date would address demand. The economic test is whether those milestones converge on paying workloads; a revised opening promise alone would leave the customer question unresolved. Alternative power would also need to be assessed for its operating cost, rather than treating an earlier start as an automatic improvement in project economics.
What could change the picture
- Nscale says it remains committed to Loughton, is exploring alternative power, and the grid issue does not affect other contracts.
- BBC reports continuing joint projects in Norway, Portugal and the US; Microsoft declined comment.
What remains uncertain
- Alternative power or new customers could restore the project; the withdrawal does not establish weaker sector-wide AI demand.
- Termination economics and lost revenue are not quantified in the reporting; customer replacement and power delivery remain uncertain.
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49 seconds · AI-generated narration and artwork. The article and sources provide the full context.
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A power delay can cost an AI data centre its customer. The Guardian and BBC report Microsoft has pulled out of Nscale's Loughton project. The original plan linked the site to Microsoft's Azure services. Last month's reporting had already put sufficient grid power years behind the planned opening. The economic risk is that capacity can't earn revenue on schedule. That can turn an engineering delay into a financing and customer-retention problem. But Nscale says it's still committed and is exploring alternative power. Other joint Microsoft projects continue. This could remain a local setback rather than evidence of weaker demand for AI. No lost-revenue figure is established. Watch for a credible power date and a replacement anchor agreement. Together, they'd show whether this site has a route to paying work.
Sources
- Microsoft pulls out of AI datacentre project in Essex over power supply concerns The Guardian business · accessed 19 Oct 2026
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Microsoft, one of its largest planned customers and expected to have been the anchor tenant, informed the company that it was pulling the plug on its agreement.
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The end of the deal with Microsoft, first reported in the Telegraph
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We remain committed to both the Loughton project and the UK, and we are exploring alternative power sources for the site
- Microsoft pulls out of Nscale's Essex AI data centre - BBC News BBC News reporting · accessed 19 Oct 2026
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the BBC understands that Microsoft, which said it would fund a supercomputer at the site, has terminated its involvement.
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Microsoft declined to comment.
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This unfortunate London-wide grid issue has no impact on our other contracts
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Nscale and Microsoft are still working together on projects in Norway, Portugal and the United States.
- Nscale announces UK AI infrastructure commitment in partnership with Microsoft, NVIDIA and OpenAI | Nscale Nscale · accessed 19 Oct 2026
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September 16, 2025
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The site will deliver 50MW of AI capacity, scalable to 90MW, and will initially house 23,040 NVIDIA GB300 GPUs delivered in Q1 of 2027.
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This facility will play a vital role in providing Microsoft’s Azure services across the UK
- Launch of UK’s ‘largest AI supercomputer’ delayed by power supply problems | AI (artificial intelligence) | The Guardian The Guardian business · accessed 19 Oct 2026
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Thu 24 Sep 2026 19.26 CEST
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has reportedly told Nscale the grid will not be able to supply sufficient power to the datacentre until the early to mid-2030s.
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